The agency model

Before you connect anything, it helps to know who's who. The agency relationship has two sides, and almost everything in this collection depends on which side you're on.

There are two roles in the agency relationship:

• Hiring partner (agency) — the recruiter with their own Vouch workspace who sources and manages candidates on behalf of others.
• Client (hiring company) — the company that has granted the hiring partner access to help with their jobs and candidates.

Either side can start the connection

The connection can be set up from either side:

• The client invites the agency by entering the agency's identifier.
• The agency creates a new client workspace directly from their own settings.

Which path you take usually comes down to who's already on Vouch:

Situation	Who sets it up	How
Client already has a Vouch workspace	The client	They enter your Hiring partner identifier — see How clients connect a hiring partner
Client is new to Vouch	The agency	You spin up their workspace — see Create a new client workspace

Good to know. Access is one-directional and scoped. A hiring partner only ever sees the listings they've been granted, and only the candidates they sourced through their own channels — "Hiring partners can only access listings they've been granted access to, and will only be able to see candidates they've sourced via their channels." A client never loses control of their own data by connecting an agency.