AI credits (tokens)

Credits are the fuel the Assistant runs on. Every plan comes with an allocation that resets each billing period, and each AI action spends a set number of tokens. Watching this card tells you how much runway the Assistant has left — and whether it's your evaluations, searches, or meetings eating the budget.

Where: Settings → Subscription → "Credits balance" card.

AI features consume tokens (also called credits). The card shows:

• Credits left — X / Y with a progress bar (blue = remaining). It turns red at zero.
• Period — the date range this allocation covers, with a refresh button (toast: "Period details refreshed").
• Usage this period — tokens spent per feature type (the right-hand label reads "Token spend").
• Price list (expandable) — what each feature costs, with a short description of each.

The Usage this period row label reads "Meeting assistance", while the Price list uses "Meeting assistant" for the same feature.

Token costs

Feature	Cost	What triggers it
Candidate evaluation	1 token	The Assistant evaluates a candidate against a job. Triggered once per candidate when candidate assistance is enabled.
Meeting assistant	3 tokens	The bot joins a meeting and transcribes it. Consumed per meeting joined.
Talent search	20 tokens	Running a search on the talent pool, resurfacing candidates, or re-running screening when a job's score cards change.

Reading your usage

• Lots of Talent search spend? Searches are the most expensive action at 20 tokens, and editing a job's score cards re-runs screening — so heavy iteration on criteria adds up. Settle the score cards before a big re-run. See Evaluation & screening.
• Lots of Meeting assistance? Each transcribed meeting is 3 tokens; you choose per meeting whether the bot joins, so you only spend it where notes matter. See Meeting assistant.
• Candidate evaluation is the cheapest at 1 token and runs once per candidate — usually the steady baseline rather than the spike.

Good to know. Want a heads-up before you run dry? Owners and Admins can set a credit threshold so everyone gets Token at threshold and Tokens gone alerts. Set it up in Notifications.

Overage

By default, token usage hard stops when your allocation runs out — AI features pause until the next billing period (or until you purchase extra credits).

If your account has been billed for tokens beyond the plan, the Credits balance card shows a warning: "You have used X tokens beyond your plan limit this period. These will be billed separately."

What a hard stop means in practice. When credits hit zero, the next AI action is blocked rather than silently charged — you'll see "You have no credits left for the period." Nothing breaks: your candidates, pipeline, and listings keep working; only the Assistant's AI actions wait. To keep going before the period resets, top up below.

Purchase extra credits

Top-ups are a one-time pack of credits that drop straight into the current period — handy when you're mid-search and don't want to wait for the reset or change plan.

Where: Credits balance card → Purchase credits button.

If you're running low before the billing period resets, you can buy a one-time credit pack:

1. Click Purchase credits → enter or pick a quantity (100, 250, 500, 1000).
2. The total is shown: X credits × price/unit = total.
3. Click Purchase credits → taken to Stripe checkout.

The card opens with "Running out before the next period?" above the button. After it expands, you can type any Number of credits into the field or pick one of the quick amounts — the running total updates as you change it, so there are no surprises at checkout.

If you're on the Free plan and trying to buy 200+ credits: "It's cheaper to upgrade your subscription than to purchase credits!"

Good to know. If you find yourself buying packs every period, that's the signal to move up a plan — a larger allocation almost always costs less per credit than repeat top-ups. Change it in View and change your plan.

Troubleshooting — purchase didn't complete? Top-ups run through Stripe checkout; if you close the tab or the card is declined, no credits are added and you can simply start again. Credits land on the root company account, so in an agency setup the pack tops up the parent, not an individual Space — see For agencies and Spaces.